A multi-£Bn secure communications programme faced the challenge of defining requirements for multiple interdependent products in a rapidly evolving technological landscape. With diverse user needs, complex system interactions, and varied use cases, ensuring alignment across stakeholders while maintaining clarity and adaptability was critical.
Our team worked closely with the client to embed requirements management as a central part of the programme’s governance. Through structured workshops and stakeholder engagement, we helped establish clear processes for defining, validating, and adapting requirements. This ensured that evolving needs were captured effectively and aligned with broader programme objectives.
By making requirements management a core governance function, we improved alignment, reduced ambiguity, and enabled more informed decision-making. While the programme encountered significant challenges, our structured approach helped teams navigate complexity, manage evolving requirements, and maintain stakeholder confidence. Most importantly, it ensured that the final products met user needs and delivered maximum benefit to customers.